You’re running your business as business as usual but then you start to realize that it’s easier than ever for customers to share their past experience with the world.

You’re using social media as a marketing medium (right?) but so are your past and future customers. How does this impact your business and should you be worrying about it?

In this infographic below we are going to show you exactly how these reviews are impacting your business and how to deal with them.

Did we miss anything? Share what your experience with online reviews and how you handled them.

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